Philip Morris
Nudging for sustainable behavior
In 2014, smoking became illegal inside pubs, restaurants, nightclubs and most workplaces. Smokers were forced out on the streets, resulting in an increase in littering and negative environmemtal impact. How do you change littering behaviour and how can you prove the change is statistically valid?
Nudging for sustainable behavior
What happens if we can change environmental behaviour using contextual nudges? How can we easily guide people to live more sustainable?
There are several reasons why people litter. Littering is a prime example of how people are often inconsistent in what we say we will do and what we actually do – called the intention‑behaviour gap. Most people have an intention not to litter, but do it anyway – what could be the reasons for this?
/
Littering behaviour, like other human behaviours, is compound and complex, and is influenced by many factors:
- Habits: The majority of our daily actions and decisions are automatic, unconscio‑ us and based on our habits. This is especially true for repetitive actions, such as smoking.
- «The path of least resistance»: Humans tend to do what is easiest. We walk the shortest path instead of following the road and throw the butt on the ground inste‑ ad of searching to find a trash can. Accordingly, the distance to the nearest bin is an important determinant of littering behaviour.
- Knowledge and awareness: The knowledge and awareness of the negative con‑ sequences of littering affect behaviour. This is especially true in combination with personal attitudes and beliefs.
- Attitudes and beliefs: The attitude towards your own responsibility for reduction of littering, and the belief that that your own personal actions have an impact on the environment affects your behaviour (locus of control).
Based on knowledge about human cognition, decision making and behaviour, Mindshift conducted a series of experiments done on cigarette butt littering in a crowded urban area. Different measures were introduced to capture the attention of the smokers and to nudge them into the right behaviour.
Mindshift developed a unique methodology for securing validity and reliability in collecting and analyzing data. A huge problem facing experiments performed in natural environments is the huge natural variation due to change in weather, number of poeple present and other circumstances. Our methodology took into account these variabilities and managed us to capture the true effects of the measures. The results displayed an 208 % increase in use of the bin. This implies an estimated reduction of 1.23 million cigarette butts a year*, if the measures had been implemented throughout the city.
Picture: Data collection methods are important. The methodology and analytical approach determines how the data may be used and what explanations they can generate.
The project demonstrates the importance of attention if you want to change behaviour in a busy environment, as well as the effectiveness of nudging techniques ‑ influencing people through targeted behavioural design.
*Estimation based on numbers from Sneipfritt indicating that 2.4 million cigarette butts are thrown on the ground every year in Oslo
“
Ved å introdusere noen enkle «nudging»-tiltak oppnådde vi en økning i den ønskede atferden på 208%, det vil si økning i andelen røykere som stumpet røyken i avfallsbeholderen. Om vi hadde satt i verk samme tiltak over hele Oslo og antar samme effekt overalt, ville det redusert antall sneiper på bakken med 1,23 millioner årlig*). Prosjektet viste tydelig hvor viktig det er med oppmerksomhet når man skal forsøke å endre en målgruppes atferd i et miljø med mange mennesker og mye aktivitet, i tillegg til hvor effektive «nudging»-teknikker kan være som virkemiddel i atferdsdesign.
”
*) Antall basert på tall fra Sneipfritt, som estimerer at 2,4 millioner sneiper blir kastet på bakken hvert år.
Direktoratet for Byggkvalitet Building a sector-wide digital ecosystem
Citizens struggle finding planning documentation relevant to their own property. When they do, they are difficult to interpret and do not provide straightforward answers to their questions – typically, can I build what I have in mind? Mindshift executed a pilot project on behalf of DiBk, in co‑operation with three local municipalities, in which heavily used planning documents were presented on the muncipalities’ websites. The presentations provided simplified texts and visuals that enabled citizens to get their questions answered quickly and reducing traffic to the call centres.Nasjonal transportplan Predicting future behaviour in the transport sector
Planning of new roads and other transportation infrastructure has never been more difficult. New disruptive technologies create uncertainty about modes of transportation, adoption by the population and need for capacity in the infrastructure.Philip Morris Nudging for sustainable behavior
In 2014, smoking became illegal inside pubs, restaurants, nightclubs and most workplaces. Smokers were forced out on the streets, resulting in an increase in littering and negative environmemtal impact. How do you change littering behaviour and how can you prove the change is statistically valid?
' d='M369 194.853 107.282 382 0 192.242 107.282 0 369 194.853Z'/%3e%3cdefs%3e%3cradialGradient id='a' cx='0' cy='0' r='1' gradientTransform='rotate(-44.999 304.19 -75.644) scale(251.23)' gradientUnits='userSpaceOnUse'%3e%3cstop offset='.453' stop-color='%235752D1' stop-opacity='.31'/%3e%3cstop offset='1' stop-color='white' stop-opacity='.42'/%3e%3c/radialGradient%3e%3c/defs%3e%3c/svg%3e)
